This means our drivers will unload your glass onto the pavement outside your address. Our drivers are not insured to carry glass into your home or place of business, so please do not ask the to. Due to the size and weight of some of our products, please ensure you make suitable arrangements beforehand. Please note any fittings will arrive via DPD's courier service prior to the arrival of the glass.
The customer shall be responsible for providing us with the correct information and measurements. If you would like to amend/cancel your order, please inform us within a 1-hour time frame from placing your order.Irreparable defects with the product. Although all the products are thoroughly quality checked before release, unexpected defects may occur. A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check all sizes and measurements for each type of product selected before submitting and confirming the order.
Any issues must be raised with us no later than the third day following the date of receiving your goods. Express Glass Warehouse specialise in bespoke glass for any project big or small.